When the device is first powered on, why is the indicator flashing red and green?

A new device always defaults to WiFi setup mode (indicator flashing alternate red and green). This i…… More

March 23, 2018

Two devices in the same area show different temperatures. Why?

The following are the most common reasons for a device showing a wrong temperature. If you ha…… More

October 10, 2017

What are the typical peak values for the light sensor? And how can I ensure accurate readings?

The device can record light levels from 0 to 83,000 lux. In Europe, a really bright summer day in fu…… More

September 6, 2017

How do I mount the device?

All our devices are lightweight and designed for easy wall mounting using the provided bracket, moun…… More

February 26, 2016

What types of alerts can be sent?

We offer multiple channels to send alerts, including in-App notifications,  emails and web notificat…… More

February 25, 2016

What’s the storage capacity of the device?

All our devices have a large built-in memory that can store over 300,000 sensor records. These are s…… More

February 24, 2016

What is the battery life of the WS1?

When using high performance alkaline batteries, the WS1 gives 6 months continuous use with a 15 minu…… More

February 23, 2016